Frequently Asked Questions

No, we do not charge our customer for registering in our website.

We support online payments via a Net Banking/Debit or Credit card/Google Pay/UPI. We also support COD  to place any order from our website.

We offer free shipping on all orders above INR 500. For orders less than INR 500, we charge a nominal shipping fee of INR 40 for deliveries within TN and INR 60 for deliveries to Rest of India.

Our MRP value is already including the GST of an item, so you do not need to pay
any other additional amount for GST.

Currently, we do not support the option place an under Out of Stock status.
However, we would like to let you know that our team will ensure to keep the status as
available.

You can get the status of order by contacting our support team who will be happy to help you.

The refund amount will get reflected in your account.which you have used to make a payment for us.
You can also get in touch with our support team to know more about the refund status.

You can reach us on +919500722911. We are available from Monday – Saturday (Timing 9:00 AM to 6:00PM).
You can also send an email to ethillais@gmail.com. Our support team will get in touch with you within next 24 hours.

Yes, you can place the orders in bulk. Please get in touch with our sales team, sales@thillaismasala.com. who will help you with the same.